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Participant
April 21, 2022
Question

Printing downloaded file

  • April 21, 2022
  • 3 replies
  • 806 views

We have to download and print many pdf in our business. I will download and save to a file from a client and then try to print and it won't print, especially if it is multiple pages. One page will print but it will not print more than 2 pages it just states on the printer doc printing page that the "Printing is connected to the printer", but nothing prints for hours. Why? I need these docs printed for clients and court cases. 

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    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    May 2, 2022

    {Moderator moved from Creative Cloud Services to Acrobat.]

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    April 22, 2022

    Which version of Acrobat are you using?

     

    FREE Acrobat Reader -- view, comment & sign PDF.
    https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

    Paid Acrobat Pro DC -- the complete solution for creating, saving & printing PDF.
    https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    May 2, 2022

    Paid Acrobat pro DC

     

    Nancy OShea
    Community Expert
    Community Expert
    May 2, 2022

    Can you print to PDF?

    And then open Acrobat and print the newly saved file?

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    April 21, 2022

    When you post a question you always need to tell the program you are using
    There are MANY programs in a full subscription, plus other non-subscription programs
    Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum