Printing gibberish, missing stamps and other fields

Question

Hi,I am having a variety of issues.  I print multiple documents at once from a combined pdf that I created from 20-30 individual PDFs.   Sometimes it works perfect.  Other times I get gibberish printing, missing fields, stamps missing. And if I print it twice, sometimes three times, then it works.   Any help appreciated. -J

Amal. · Answer

Hi there

Hope you are doing well, and sorry for the trouble.

Is this an issue with a particular PDF file or with all the PDFs? Please try to print a different PDF file see if that helps.

Would you mind sharing the version of the Acrobat application you are using? Go to Help > About Acrobat and make sure it's updated to the latest version 25.01.20997. Go to Help > Check for updates and reboot the computer once.

Also, check for any pending/missing updates for the printer driver and firmware, and try updating them and check. You may also try to remove the printer driver/firmware, reboot the device, and reinstall it from the printer manufacturer's website, and see if that works.

Also, go through the steps shared in the help page https://adobe.ly/48Cqz89

Let us know how it goes.

~Amal

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