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walker_ladd__phd
Participant
February 22, 2019
Question

Printing to pdf not working

  • February 22, 2019
  • 1 reply
  • 1083 views

Printing not working. Printer works for all other programs and apps, including airdrop. From my mac no go.

This topic has been closed for replies.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 23, 2019

Let’s start with the basics:

What OS (well obiously it’s MacOS) and version?

What program and exact version number are your using?

What is your printer?

ABAMBO | Hard- and Software Engineer | Photographer
J
Jersey Ben
Participant
February 24, 2019

Cannot print from Acrobat PRO DC:

Architecture: x86_64

Build: 19.10.20098.316574

AGM: 4.30.84

CoolType: 5.14.5

JP2K: 1.2.2.42832

iMAC:

10.13.6 (17G5019)

iMac (Retina 5K, 27-inch, Late 2015)

Printer:

EPSON ET-2750

Driver Version 10.18

Get this error:

I can print from other Adobe apps, e.g. photoshop can print images, Also Word can print documents, etc.

Any suggestions on why the printer can't open the "/private/..." files? Any what might I do to set the permissions if that is an issue?

Thank you,

Ben Day

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 25, 2019

Up to my information this is a  MacOS bug that should have been fixed in recent MacOS version. As I'm not a Mac user, I do not follow-up MacOS versions.

ABAMBO | Hard- and Software Engineer | Photographer
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