Hello!
I hope you are doing well, and thank you for reaching out. We're sorry for the trouble you had with the app.
Could you please confirm if you have the latest version of Adobe Acrobat installed? Please ensure you have the latest version of Acrobat installed on the machine: Version: 26.001.21431. Planned update, Apr 14, 2026. Check for any pending updates by navigating to Menu > Help> Check for Updates. Install the updates, restart the app and the machine, and try again. Do the same with the Photoshop app as well.
Please note that this error typically occurs when the PDF contains colour profiles or colour spaces that Adobe Photoshop cannot interpret (for example, certain ICC profiles, DeviceN, or spot colour spaces). Even if Adobe Acrobat and Photoshop appear to use the same working colour space, PDFs can embed page-level or object-level colour data that Photoshop cannot process when opening directly.
Suggestions:
Optimize or sanitize the PDF in Acrobat Pro:
Open the PDF in Acrobat Pro
Go to File › Save As Other › Optimized PDF
Save the optimized copy
Retry Edit PDF › Edit Using › Photoshop
Use the Preflight tool to check the conversion settings and colour profiles:
Open Tools › Print Production › Preflight
Run the analysis for Color profiles and other related parameters, and then run the fix-ups.
Extract and edit the page as an image (workaround)
Right‑click the problematic page thumbnail in Acrobat
Choose Extract Pages
Open the extracted PDF or export it as an image
Edit the image in Photoshop
Please try these steps and let us know how it goes.
Regards,
Anand Sri.