Problem of sharing files with adobe cloud storage

Forum|Forum|2 years ago
January 18, 2024
2 replies
1056 views

Hello,

I've noticed lately error when sharing files with others, they will not be able to download the files.

example of a zipped text file:

https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:44bf014c-263d-4f2f-9c99-a192abe86680

Try to download it from chrome or edge latest updated while you are logged out of your adobe account...

It won't work? will you please solve the issue?

General troubleshooting

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P

PAUL34860471ia5cAuthor

Participant

This was an example!

And I may have some data just saved and with password so I can download it from device to another when I'm out...etc

Where I should report this to Tech team? or the cloud storage doesn't share zipped or protected files with passwords?

Abambo

Community Expert

Why would you share a zipped text file? The Document Cloud is not a general file repository.

ABAMBO | Hard- and Software Engineer | Photographer

P

PAUL34860471ia5cAuthor

Participant

This was an example! and it was working, now it works sometimes and sometimes NOT at chrome latest updated and Edge! But at firefox sometimes working, So seems a problem that needs to be fixed.

And I may have some data just saved and with password so I can download it from device to another when I'm out...etc

Where I should report this to Tech team?

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