Problem opening Adobe

Question

Can someon tell my why this is happening when I open adobe acrobat pro dc? This blank page also appears when I open up a doc...you can see the doc behind the page, but when I click on the "x" to close the blank page, it closes the entire document/application.

Dave__M · Answer

Here's a guess as to what's going on. I suspect that you're not seeing a blank page, but rather a dialog box urging you to sign in to your Adobe account... but it's not being generated/displayed properly. Can you bypass it and sign inform the interface behind? Or if you have a Creative Cloud subscription, can you sign in through another app before launching Acrobat?

My best,

Dave

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded