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June 10, 2009
Question

Problem opening FDF files with Acrobat and Safari

  • June 10, 2009
  • 11 replies
  • 34682 views

Hi,

When I download a FDF file from a website, Safari opens it, which in turn opens Acrobat Professional (8.1.2), then a Security dialog appears asking if I want to allow access to the site. If I click yes, then another dialog pops up asking the same thing. If I tick Remember my action, and click OK, then Safari and Acrobat start flashing quickly until Safari crashes.

Does anyone know why this happens, and what do I need to do to resolve the problem, either with Safari, Acrobat, or on the server?

Thanks,

Joris

    This topic has been closed for replies.

    11 replies

    Phillip M  Jones
    Inspiring
    June 10, 2009

    What happens if you tick no to the first question?

    June 11, 2009

    Hi Phil,

    If I tick no, then Acrobat cancels the operations and the PDF does not open.