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A
AM_TCC
Participant
September 26, 2024
질문

Problem printing in Black and White - Version 2024.003.20112

  • September 26, 2024
  • 1 답변
  • 350 조회

Dear all,

 

Are you all using version 2024.003.20112 having problems printing a color document in black and white?

Please note that on the website below, Adobe did not list this as a known error because it does not test the basic functionality of its applications and we have been having this problem for over 2 months and Adobe has not released a fix.

 

https://helpx.adobe.com/br/acrobat/kb/known-issues-acrobat-dc-reader.html

 

Important: Test and if you are also unable to print a colored document in black and white, please open a ticket with Adobe so that they can correct it as soon as possible.

 

Thank you

이 주제는 답변이 닫혔습니다.

1 답변

A
AM_TCC작성자
Participant
October 3, 2024

We opened a ticket with Adobe and we were ignored by the engineering team about this problem.

 

New version updated today, October 3, 2024, and the fix did not arrive.

 

A basic functionality that every paid and free tool has, but Adobe caused the problem in one of its updates and now it can no longer fix a basic problem of printing a colored document in black and white.

 

I ask everyone to complain and open a ticket with Adobe asking for a fix URGENTLY AND ASAP.

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