Skip to main content
November 26, 2019
Question

Problem while converting webpage to PDF

  • November 26, 2019
  • 2 replies
  • 548 views

Hey, I've been using acrobat since past 3 years and never had any problem. But this time I was trying to convert this webpage into pdf and got this error "Acrobat had an error converting to pdf". I don't know why this is happening. Can you please help me resolving this issue?

This topic has been closed for replies.

2 replies

Eric Dumas
Community Expert
Community Expert
November 26, 2019

Hi,

I could not open the page in Edge but Chrome worked ok.

Can you detail the steps you are using to create the pdf?

November 26, 2019

Hi, I'm using windows 10 and chrome 78.0. I'm trying to convert, using the chrome extenion button. Acrobat version is 2015

Eric Dumas
Community Expert
Community Expert
November 28, 2019

Can you test from Acrobat itself to Create a Page from Web and paste the URL to see if it makes any difference.

The other alternative is to try  to Print from the browser and use PDFMaker as a printer

Eric Dumas
Community Expert
Community Expert
November 26, 2019

Hi,

Can you confirm the version of your software and the version of your Operating System?

What browser (and version) are you using?