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Participant
March 22, 2020
Question

problem with audio comment--background hiss

  • March 22, 2020
  • 4 replies
  • 571 views

I am putting audio comments on a scanned pdf. When I play back the comment there is significant background hiss. I have changed the microphone volume, that does not remove the hiss. I have tried different input microphones (internal computer, and external Jabra), that does not remove the hiss. I have recorded the audio comment on two different laptops, and they have the same problem with background hiss.

I checked and recorded a note on a ppt file, and there was no background hiss. So it is something inherent to Acrobat Pro DC. 

Anyone have any suggestions? 

Thanks,

Bob

4 replies

Participating Frequently
January 26, 2025

I posted about this as well, about half a year ago... The problem still persists, even though Acrobat has been revamped. Do they even monitor these posts?

Participating Frequently
January 26, 2025

Maybe even a year ago, if not more. I don't know. Just know it's been a long time, and definitely before the "upgrade" where I can't find anything anymore, even though everything occupies so much space.

SteveKatongo
Participant
December 2, 2020

Yes, me too. Otherwise this feature is brilliant for my needs as a visually-impaired university lecturer leaving feedback comments on student work.

Fingers crossed it can be addressed soon!

Participant
April 18, 2020

Did anyone find  fix for this - I'm having the same issue.

ls_rbls
Community Expert
Community Expert
March 24, 2020

Hi,

 

What is this sound file, an mp3?

 

Also, what is the latest version update in your Adobe Acrobat Pro DC?

Technical Generalist