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A
A3milia
Participant
November 9, 2024
Question

Problem with OCR and my PDF in japanese

  • November 9, 2024
  • 2 replies
  • 441 views

Hello,

 

I am trying to use OCR with my single page document on japanese, but no matter what I try OCR finds no text or shows error number 6.

 

Could anyone help me?

 

Thank you

2 replies

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
February 20, 2025

Hi @A3milia,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

In case you are still looking for a solution, I was able to get it to work on the latest version of the application (2024.005.20414).

[screenshot of the page attached for reference]

 

Would you mind updating the app and letting us know if it fixed the issue for you?

To do so, go to Menu-> Help-> Check for Updates.

 


-Souvik

A
Adobe Employee
absethi17096557
Adobe Employee
November 14, 2024

Hi @A3milia ,

Apologies for the inconvenience caused.
Thanks for reporting the issue. Please help us with a few queries.
1. Is it happening for all Japenese PDFs. ?
2. Are you using the latest version of Acrobat?
3. Has this started happening after any recent update of Acrobat?

Thanks

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