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Jrosen
Participant
April 13, 2026
Question

Problem with Page Extracting Post Auto-Update this Morning

  • April 13, 2026
  • 3 replies
  • 57 views

My Acrobat auto-updated this morning and now when I extract pages from a pdf it includes the first page of the document unless I unhighlight it. When i go return to the original document it brings me to the first page rather than where I had been as it’s now reading page 1 as my last location in the file.

Restarted after update with no success.  The update is 2026.001.21411 

 

Thanks for any help!

    3 replies

    2347XNhyub2
    Participating Frequently
    April 28, 2026

    Having the same problem. The community manager’s post is not helpful.

    Meenakshi0101
    Community Manager
    Community Manager
    April 29, 2026

    Hi 2347XNhyub2,

     

    Thank you for reaching out, and sorry for the trouble caused.

    This is a known issue, and the fix will be available in the future release. We will update you once it is available.

    We appreciate your patience.

     

    Thanks,

    Meenakshi

    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    April 20, 2026

    Hello ​@Jrosen and ​@Nuss Nuss 

     

    I hope you are doing well, and thanks for reaching out. We’re sorry for the trouble you had.

     

    Please ensure you have the latest version of Acrobat installed on the machine: Version: 26.001.21431. Planned update, Apr 14, 2026. Check for any pending updates by navigating to Menu > Help> Check for Updates. Install the updates, restart the app and the machine, and try again.

     

    Please note that Acrobat may auto-select the first page if no explicit selection is made.

    Use All tools > Organize pages > Extract, explicitly unhighlight page 1 before selecting Extract.

     

    Let us know how it goes.

    Regards,

    Anand Sri.

     

    2347XNhyub2
    Participating Frequently
    April 28, 2026

    not helpful

    Participating Frequently
    April 20, 2026

    I am having the same issue as well.