Skip to main content
A
axel_6117
Participant
August 29, 2024
Answered

Problem with pdf attachments

  • August 29, 2024
  • 1 reply
  • 854 views

Good evening,
For some time now, I've been having a problem with pdf documents sent as attachments: when previewed from the mailbox (gmail), the document is normal and there are no display problems. As soon as I download it locally on my computer, unwanted characters appear in the document's filled-in fields: “0s” and “€s”.
I've tried restarting the computer (classic!), disconnecting/reconnecting to the mailbox, printing the document and then exporting it, saving it on the drive before repatriating it to my computer...without success. I'm on a Mac, surfing with Safari.
In advance, thank you for reading this and for your advice, feedback, ideas, etc.

This topic has been closed for replies.
Correct answer try67

Yes, that would explain it, as Preview is known to be a very buggy application.

You should avoid using it, if at all possible.

1 reply

try67
Community Expert
try67Community Expert
Community Expert
August 29, 2024

In which application are you opening the file once it's downloaded?

A
axel_6117Author
Participant
August 29, 2024

Ow, i was certain it was reader, but it appears to be Preview, from Mac OS..

I will try to install acrobat reader and see what it does.

Thx for the good question... 🙂

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
August 29, 2024

Yes, that would explain it, as Preview is known to be a very buggy application.

You should avoid using it, if at all possible.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices