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J
jovial_problem-solver3161
Participant
August 16, 2024
Question

Problem with PDF "Cannot find or create the font 'ArialMT'.

  • August 16, 2024
  • 1 reply
  • 5199 views

I have a PDF that has fillable fields. When I open it, I get the message in the title.

 

It's weird because if I repair the installation of Adobe it will open without the warning. However, when I open it again the error comes back. 

 

My guess is it something with the file or my laptop. 

 

Any Adobe experts out there who have any insight would be greatly appreciated!

 

Thank you!

This topic has been closed for replies.

1 reply

PDF Automation Station
Community Expert
PDF Automation StationCommunity Expert
Community Expert
August 16, 2024

Search Preflight in the tools tab, select "Preflight", then click "Analyze" at the bottom of the window.  The report says the fonts are not emedded.  Did you create it in MS Word?  This might help:

https://community.adobe.com/t5/adobe-fonts-discussions/word-not-embedding-fonts-in-pdf/m-p/10824182

J
jovial_problem-solver3161Author
Participant
August 16, 2024

I forgot to mention that I have that font installed on my laptop.

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[PII removed by moderator]

 

J
jovial_problem-solver3161Author
Participant
August 16, 2024

I ran pre-flight and Analyze and Fix. That did it.

 

The problem was there was a missing 'SubType'. Whatever that means...

 

Thank you!

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