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Participant
July 23, 2025
Question

Problema con la firma digital con certificado

  • July 23, 2025
  • 1 reply
  • 214 views

Tengo un problema a la hora de firmar documentos con certificado, le pincho al menú de la izquierda "usar certificado" y no aparece opción de firma, el menú se queda en blanco y no da opción a firmar.

1 reply

Meenakshi_Negi
Legend
July 23, 2025

Hi Fluidostermicos,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try repairing the installation and ensure you are using the latest application version. In Acrobat, go to Menu > Help > Repair Installation or Check for Updates.

If that does not resolve the issue, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/4m8bi2y).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/46VqKdZ;

 

Feel free to let us know if you need help.

 

Thanks,

Meenakshi