Probleme beim Scannen

Question

Hallo,ich habe seit kurzem beim Scannen das Problem, dass die als PDF gescannten Seiten extrem groß und verzerrt sind.Da ich in der letzten Zeit weder eine neue Software noch eine Änderung an der Hardware (HP Officejet 6820) vorgenommen habe, kann ich mir keinen Reim darauf machen.Hat hier jemand eine Ahnung, woran das liegen könnte?Ergänzen möchte ich, dass es nur den Twaintreiber betrifft, diesen habe ich jedoch zusammen mit dem Drucker komplett neu installiert, was auch nichts gebracht hat.GrußFriedhelm

Adorobat · Answer

Hi Friedhelm,Sorry for the delay in response.As I was able to understand the issue from above-mentioned description, when scanning the documents in pdf, the scanned pdfs are large and distorted, is that correct?Would it be possible if you can share the screenshot of one of the scanned pdf file with us here in the forums?For ex. in Windows, you can open the pdf in Acrobat and use the print screen key (PrtScr) to take the screenshot of the entire screen, then open paint by pressing windows key on the keyboard > type paint and hit enter. Once launched, paste the screenshot by pressing Ctrl + V keys together.You can then crop the area by clicking "Select" in the top-left corner in paint > select the area > press Ctrl + X to cut that area. Click File> New to open new paint window (click don't save when it asks you if you want to save changes) and paste the cropped picture by pressing Ctrl+ V.Click on File > Save to save.Also, let us know the dot version of Acrobat you have on the machine. You may refer to this link on how to check the version: Identify the product and its version for Acrobat and Reader DCThank You,Shivam

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