Problème de connexion Acrobat Pro

Forum|Forum|1 year ago
October 17, 2024
1 reply
715 views

Bonjour,

Après avoir migré mon système (via TimeMachine) d'un ancien MacBookPro à un nouveau MacBookPro, il m'est impossible d'utiliser Adobe Acrobat Pro. Il commence par me demander de me connecter (cf. screenshot) via mon identifiant, ce que je fais, puis de renseigner mon mot de passe, ce que je fais, mais là, une fois renseigné, Acrobat s'éteint, et rien de plus. Je possède pourtant bien un identifiant, un mot de passe et un numéro de série, mais rien n'y fait. Que faire ? Merci d'avance.

Modern Acrobat

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try67

Community Expert

You can't migrate Acrobat to a new computer. You need to deactivate, and then uninstall it from the old computer, and then install it from scratch on the new machine.

M

manuel_sartoriAuthor

Participant

Hi,

Thanks a lot for the answer. However, I read (here
<>)
it is possible to install and activate Acrobat on a maximum of two
computers. Does it mean that I could carry on running Acrobat Pro on my old
MacBookPro and also on the new one ? If so, how could I do ?

Best regards,

M.

try67

Community Expert

Yes, you can do that. Just install and activate it on the new machine. But you can't copy it over.

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