Problems opening Adobe Acrobat following update to Mac Ventura 13.4.1

Forum|Forum|2 years ago
June 28, 2023
6 replies
1974 views

Since the latest IOS update, completely unable to open Adobe Acrobat. Anyone else experienced this issue? Any work arounds?

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ERIKA310921538gi0

Participant

I'm having the same issue. I downloaded Adobe Reader and it works, but I need the full service app and it won't work so far. I still get "The application Adobe Acrobat can't be opened."

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Gretchen22323440mj0b

Participant

Yes! I did. Check the adobe acrobat DC (reader) and what happened to me is the extension disapperred after the upgrade. I had to reinstal adobe reader and delete the adobe acrobrat dc

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Hunter30774222vsi5

Participant

I had the same problem. Acrobat quit working after the OSX update to 13.4.1

Acrobat uninstaller wasn't working either.

But I was able to fix it:

I went to the activity monitor and quit/force quite all Adobe activity.

Then manually trashed the Adobe Acrobat folder. And then empited the trash.

The I reinstalled via Creative Cloud.

Acrobat now launches and opens PDFs.

Not sure why this worked - or if/how it was connected to the OSX update or if it was just a coincidental file corruption.

But it worked.

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Hunter30774222vsi5

Participant

I have exactly the same problem. Running 23.003.20215

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Hunter30774222vsi5

Participant

This is the latest version of Acrobat.

I just tired re-booting the machine and the opening Acrobat, but immediately get two error messages: “The application 'Adobe Acrobat.app' can’t be opened.” Immediately followed by “AdobeAcrobat quit unexpectedly.”