Skip to main content
Participant
December 11, 2016
Question

Product code no longer works . . .

  • December 11, 2016
  • 1 reply
  • 249 views

Purchased some time ago via the internet and the product key no longer works - says it is invalid.  Do these expire?  If so, how do I renew?  If not, now what?

It is Adobe PRO version X . . .

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
December 11, 2016

Serial numbers do not expire, but if you purchased it from some third-party and not directly from Adobe or a legitimate reseller then it might be a pirated version. You will need to contact Adobe directly to sort it out.