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Participant
September 30, 2017
Answered

Profile is submitting documents with wrong name

  • September 30, 2017
  • 2 replies
  • 847 views

When I am working in a PDF commenting and highlighting, the name that comes up on the side bar is not my name, and is not anyones name that I know. I have tried to change the reviewer name in the PDF but it will always revert back to the other name when I make a new comment or highlight.

How can I change the name in Adobe Sign?

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[Moved from Comments forum to specific Program forum... Mod]

    This topic has been closed for replies.
    Correct answer SimonATS

    commenting is a feature of Acrobat and not Adobe Sign. Assumin you men Acrobat go to edit>preferences>identity

    2 replies

    ellie_617
    Participant
    October 8, 2018

    This does NOT fix the issue. Did as you advised, my user name is in Edit- Preferences-Identity, yet my colleagues name is on all my comments. How can I fix this????

    Participant
    April 9, 2022

    Go to Edit (or the Acrobat menu if you're on a Mac) - Preferences - Commenting and tick off the box next to "Always use Log-In Name for Author name".Now right-click a comment and select Properties. Go to the General tab and change the Author name. Make sure to also tick the box that says "Make Properties Default".Click OK, and any new comment you create (from that type) from now on will have your name as the Author by default.

    SimonATSCorrect answer
    Legend
    October 6, 2017

    commenting is a feature of Acrobat and not Adobe Sign. Assumin you men Acrobat go to edit>preferences>identity