Participant

Question

Purchase Acrobat download once and own from Dell

Forum|Forum|3 years ago
October 26, 2022
3 replies
769 views

Hello, I purchased Acrobat, one time download and allegedly I own it (or rent it really good or something) with the intent of installing it on machine with very limited internet access. A week after installion, Acrobat has required an internet connection as much as 3 to 5 times a day. If I wanted that hassle, I would have got cloud and not paid the out lay of cash. Why does it need to connect 3 to 5 times a day? The machine was never intened on having to go on the internet and yet now it appears as though it does - which means I just wasted my money because I will not be able to use Acrobat for much longer. Is there some kind of fix to this?

This topic has been closed for replies.

T

Test Screen Name

Legend

The system requirements for Acrobat 2020 say "

This software will not operate without activation. Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.* Phone activation is not available."

M

Matthew26814144b6eeAuthor

Participant

Yes the system requirements for Acrobat 2020 do in fact say that. There is no argument coming from me about that pariticular assessment. My point is when I purchased the software it DID NOT say that because the system requirements were not listed or I didn't find them if they were. I mean if you're buying a several thousand dollar computer and the manufacturer is selling the software - one would think it's probably compatible - right?

try67

Community Expert

What exact version of the application did you get? If you got Acrobat DC then it requires internet connection (from time to time) to verify your subscription status. If you got Acrobat 2020 then it only need internet access once, to activate the application when you first install it.

M

Matthew26814144b6eeAuthor

Participant

I do not have a problem with Internet activation, even occasional checking, but this is happening 3 to 5 times a day.

If I didn't steal the product 10 days ago, why would I suddenly have stole it today. Its buy it and (either own or rent it really good). < In laymens terms - pointless.

Adobe, the Adobe logo, the Adobe PDF logo, and Acrobat are either registered trademarks or trademarks of Adobe in the United States and/or other countries. All other trademarks are the property of their respective owners.

Portions Copyright IntegrityWare, Inc

Portions copyright Right Hemisphere, Inc.

Portions are the result of a cooperative development process by Adobe and Microsoft Corporation.

Third Party notices, terms and conditions pertaining to third party software can be found at: http://www.adobe.com/go/thirdparty.

C:\Program Files (x86)\Adobe\Acrobat 2020\Acrobat\plug_ins\Annots.api
Version: 20.5.30407.10407
Creation Date: 2022/09/24
Creation Time: 5:23:42 AM
C:\Program Files (x86)\Adobe\Acrobat 2020\Acrobat\plug_ins\IA32.api
Version: 20.5.30407.10407
Creation Date: 2022/09/24
Creation Time: 5:23:42 AM
C:\Program Files (x86)\Adobe\Acrobat 2020\Acrobat\plug_ins\Updater.api
Version: 20.5.30407.10407
Creation Date: 2022/09/24
Creation Time: 5:23:42 AM

ls_rbls

Community Expert

If you go to "Edit"--->>"Preferences" you'll see a list of many different settings that you may fiddle with in order disable some services that run in the background (for example, turn of file synchronization, and also block documents from having access to the Internet unless is exicitely allowed by you)

M

Matthew26814144b6eeAuthor

Participant

Apologies - I tried the recommendations and time will show how effective they are. Here is the thing. I could have used a stolen version, there are lots of them out there. The whole point was not to use jacked software because I am no longer a little teenager and that is, for lack of a better way of explaining it, just not an appropriate way to be. So I approach it with this ideology and get the software and now spend most of the time with this machine on the internet verifying something I paid for ... again and again and again. That being said, the fact that there are so many versions out there like that is the reason I am verifying again and again and again is something I understand as well. Thank you for your assistance.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded