Skip to main content
B
brilliant_help0750
Participant
October 23, 2025
Question

Raise without a handler error when zooming

  • October 23, 2025
  • 1 reply
  • 78 views

I frequently get the error "There was a RAISE without a handler" when I zoom in too much in a PDF. It does not always happen and I don't know how to reproduce it, but it might happen once per week. When it happens, Adobe freezes and I have to restrart it with unsaved changes to any open documents. 

 

Adobe version:

Continuous Release | Version 2025.001.20813 | Unified App

 

Computer:

Architecture: x86_64

Processor: Intel

Build: 25.1.20813.0

AGM: 7.1.18

CoolType: 10.0.3

JP2K: 4.0.2.54782

1 reply

T
Tariq Dar
Legend
November 4, 2025

Hi @brilliant_help0750,

Sorry for the delayed response. And thanks for reaching out. 

Unless this is an unusual scenario, a fix was provided for a similar issue with the September product update. It appears that the update is already installed on your machine. Could you try installing the Nov update: https://adobe.ly/492exp4.

 

Let us know how it works. 



Best regards,
Tariq | Adobe Community Team

B
brilliant_help0750Author
Participant
November 4, 2025
OK, thanks. I stay updated with Creative Cloud automatic updates. So hopefully the problem just goes away. It has not happened in the last few weeks as far as I recall, so perhaps it has already gone away. I will let yoiu know on this thread if it happens again. 

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices