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grimalkin33
grimalkin33
Participant
June 13, 2024
Question

Re: Access denied

  • June 13, 2024
  • 1 reply
  • 278 views

I have signed in and tried to open Adobe PDF files in Outlook, but I get this message.

 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 20, 2024

    Hi @grimalkin33,

     

    Hope you are doing well. Sorry for your experience with Acrobat.

     

    I checked your account, and could not find any active subscription for Acrobat Pro DC.

    Acrobat Pro DC requires a subscription for you to use the app and its services.

     

    If you do not require the services, you can uninstall the current version and install the free-to-use Acrobat Reader from here: Adobe - Adobe Acrobat Reader Distribution

     

    Hope this helps.


    -Souvik

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