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Participant
June 7, 2025
Answered

Re: Acrobat crashed and I lost all highlights and comments. Even of saved files. How do I recover th

  • June 7, 2025
  • 1 reply
  • 237 views

Adobe still has this probelm in 2025

 

    Correct answer Meenakshi_Negi

    Hi guhh,

     

    Thank you for reaching out, and sorry about the trouble.

     

    Please try the troubleshooting steps as suggested in the following help document if the application is crashing: https://adobe.ly/4dZYfxq

     

    Once you relaunch the application, check if you get a message about restoring the PDFs from the last session. If not, we are afraid that it will not be possible to recover the changes in the file. Please make sure that you keep saving the changes you make in a PDF. 

     

    Feel free to let us know if you need any help.

     

    Thanks,

    Meenakshi

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    June 10, 2025

    Hi guhh,

     

    Thank you for reaching out, and sorry about the trouble.

     

    Please try the troubleshooting steps as suggested in the following help document if the application is crashing: https://adobe.ly/4dZYfxq

     

    Once you relaunch the application, check if you get a message about restoring the PDFs from the last session. If not, we are afraid that it will not be possible to recover the changes in the file. Please make sure that you keep saving the changes you make in a PDF. 

     

    Feel free to let us know if you need any help.

     

    Thanks,

    Meenakshi