RE: Acrobat Memory Leaks while doing work.

Forum|Forum|7 months ago
September 1, 2025
1 reply
613 views

I was using Adobe Acrobat Pro this weekend to edit some scanned files and the memory leaks were so bad that I had to restart the program many times. I've posted video the incidents.

2 videos (Edit: Only 1 video now because my other file is too big to post here).

1 Adobe version screenshot (Can you make the type bigger?)

Windows Version below:

Edition Windows 11 Home
Version 24H2
OS build 26100.4946
Experience Windows Feature Experience Pack 1000.26100.197.0

Processor AMD Ryzen 3 7320U with Radeon Graphics (2.40 GHz)
Installed RAM 8.00 GB (5.74 GB usable)

PDF-Editing-Memory-Loss1.zip

C

Carlisle1500Author

Inspiring

This is the link to the other video (200mb+) related to memory leaks, PDF-Editing-Memory-Loss.mp4

Meenakshi_Negi

Legend

Hi Carlisle1500,

Thank you for reaching out, and sorry about the trouble caused.

Please try the troubleshooting steps suggested i the following help document: https://adobe.ly/4g6DT6I.

You may also try reinstalling the Acrobat using the steps suggested below:

-Remove the application and run the cleaner tool (https://adobe.ly/45HLW6q).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/3JFzATP.

If you still experience the same behavior, please collect the logs using the diagnostic tool and share the log ID.

Let us know how it goes.

Thanks,

Meenakshi

C

Carlisle1500Author

Inspiring

@Meenakshi Negi Don't hope for reply with these comments. I've given all I can give. This is clearly a memory leak error.

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