Re: Adobe Reader crashing on Windows Server 2016 remote desktop host

Hi, was this ever resolved, started experiencing this this week, but adobe support have said its windows and nothing to do with them.

Legend

Thank you for reaching out, and sorry about the trouble caused.

As the application is crashing, please try the troubleshooting steps suggested in the following help document: https://adobe.ly/4pHcmx7.

If the issue still happens, please collect the logs using the diagnostic tool and share the log ID.

We will get it checked.

Thanks,

Meenakshi

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