Re: Cannot crop in Acrobat Pro DC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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Hi @JessPS, 

We are really sorry to hear how frustrating this has been — I can imagine how annoying it must feel when you’re trying to make updates or changes and nothing seems to work as expected.

Let’s get this sorted out together. Could you please share a bit more about:

• What specifically you’re trying to update or change?

• Any error messages or behavior you’re seeing?

• Your current Acrobat version and operating system?

Once we have a bit more detail, we’ll guide you through the right steps to get things working properly again. Appreciate your patience — we’re here to help.