Re: Hi there   We are sorry for the trouble. As described the...

Hi QCP07514,

Thank you for reaching out, and sorry about the trouble caused.

The issue with the old version was resolved. If you are still experiencing the same behavior, please share more information about the issue occurring on your end.

Are you not able to sign a particular document or any document? What happens when you try to add the digital signature? Please share the current Acrobat and OS version on the machine. 

If the application is crashing, try the troubleshooting steps suggested in the following help document: https://adobe.ly/4l12nPz. 

Feel free to let us know if you need any help.

Thanks,

Meenakshi