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mike_1601
Participant
April 24, 2025
Answered

Re: How do I send suggestions to Adobe?

  • April 24, 2025
  • 2 replies
  • 292 views

Adobe, As a company, you are making it so easy to hate you.   You don't fix your products for your customers.  You neglect them.   You put up road blocks to your users in allowing them to use your products.   For instance, to constantly require a user to log in just to use your desktop product is beyond the pale.  I have never seen anything like it.   People just want to use software without having to jump through hoop after hoop.   It has gotten so bad that my company is now abandoning your product.  Way to go.  You are shooting yourself as a company in the foot and allowing customers to leave in droves to Fox-It, Nitro and other alternatives.  

    Correct answer AnandSri

    Hello @vickie_1574

     

    I hope you are doing well, and thank you for reaching out.

     

    Thanks for sharing your observations on the UI design. Please share your feedback directly with the product team using the Adobe Wish form to make changes to an existing feature.

     

    Regards,

    Anand Sri.

    2 replies

    V
    vickie_1574
    Participant
    October 28, 2025

    On Adobe drop-down bar, the DELETE and RENAME buttons should not be up-under each other .. can you please reposition on the bar .. I don't know how many times I accidentally deleted a document when I merely wanted to rename the document, causing me to recreate the now lost document.  Very frustrating, that's why I'm here.

    AnandSri
    AnandSriCorrect answer
    Legend
    November 10, 2025

    Hello @vickie_1574

     

    I hope you are doing well, and thank you for reaching out.

     

    Thanks for sharing your observations on the UI design. Please share your feedback directly with the product team using the Adobe Wish form to make changes to an existing feature.

     

    Regards,

    Anand Sri.

    AnandSri
    AnandSri
    Legend
    April 25, 2025

    Hello Mike!

     

    Thank you for sharing your feedback. We hear your frustration and are truly sorry that your experience with Adobe Acrobat has been disappointing.

     

    Are you experiencing a sign-in prompt while using Acrobat or the free Acrobat Reader desktop app? Is this occurring during the launch, while opening a PDF file, or when using a specific tool? If you could share more details about the app, the OS installed, and a screenshot, we could assist you with the issue.

    Try the suggestions from this article and let us know if that works for you: https://adobe.ly/4m56WKH

     

    If you wish to share your feedback with the product team, you can use the Wish form to raise a request. However, I would request you to share more details so that we can assist you in getting the issue fixed.

    Thanks,

    Anand Sri.

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