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Participant
July 22, 2025
Question

Re: I paid but I can't use it.

  • July 22, 2025
  • 2 replies
  • 114 views

please sort my problem out today still i cant save or edit any of my documents 

    2 replies

    Meenakshi_Negi
    Legend
    July 25, 2025

    Hi shariefa_1449,

     

    Thank you for reaching out, and sorry about the trouble caused.

     

    Please let us know what happens when you try to save or edit the PDF. Do you get any error message? If yes, could you share the screenshot?

    Share the Acrobat and OS version that is used on the machine.

     

    Feel free to let us know if you need any help.

     

    Thanks,

    Meenakshi

    kglad
    Community Expert
    Community Expert
    July 22, 2025

    @shariefa_1449 

     

    what problem are you having?