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Participant
April 9, 2024
Question

Reaching The Customer Service

  • April 9, 2024
  • 1 reply
  • 395 views

can someone tell me how to reach customer support? it charged me without any plans  

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
April 9, 2024

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...