Hello,
MacBook Air, 10.13.1
I tried the ~Library/Prefrences clearing out the adobe .plist files and deleting and reinstalling reader, but the same problem keeps occuring:
whether clicking on or opening from the file menu, opening a pdf ends with Reader opening, but no file being visible. The recent files list changes, but the file is not visible, as if all files were closed.
I spent about 3 hours on this yesterday, any help would be appreciated.
Hello barakb71575018
We apologize for the inconvenience caused, as per the description above, PDF files are not visible when you open it with Adobe Reader, Is that correct?
Open few files with Adobe Reader, go to Window>Cascade>Tile and see if this brings up any PDF file.
You may also uncheck these two options under Edit>Preferences>General:
Reboot the machine and launch Adobe Reader and try to open PDF files.
Please check for any pending updates of Adobe Reader from Help>Check for updates. Reboot the machine after the installation of updates.
If the issue persists, please share the following details:
Let us know how it goes.
Regards,
Anand Sri.
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