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britta_8286
Participant
September 14, 2026
Question

Rearranging reading and tag order not functioning properly

  • September 14, 2026
  • 4 replies
  • 33 views

When I need to rearrange the reading order and tagging structure on a PDF, I will typically drag and drop those items into place using their corresponding right hand side bars. Suddenly I'm unable to grab and drag. Just cut and paste (which is more time consuming). Dragging and placing worked a few days ago. I’ve tried on multiple documents (some where I did drag and drop to arrange, previously). Was there some sort of change, or a setting put into place? Anyone else experiencing this?

      4 replies

      magnificent_finderc30d
      Participant
      September 16, 2026

      HP EliteBook X Flip Notebook
      Acrobat 2026.002.21901 Acrobat Pro
      Windows 11 Enterprise
      Happens on all pdfs I’ve opened. I can’t video the issue as it is my work laptop but it’s basically when you use the accessibility feature when dragging and dropping the read order in the right hand side panel of the accessibility tool. 

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      September 16, 2026

      Hi magnificent_finderc30d,


      Thank you for sharing the information.

      We will try to replicate this behavior on our end and report to the team for further investigation. We will update you once we have more information on this.


      Thanks,

      Meenakshi

      magnificent_finderc30d
      Participant
      September 16, 2026

      Yes I have exactly the same issue and I have urgent work to complete using this feature? I think somethings happened since the last update in Acrobat.

       

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      September 16, 2026

      Hi britta_8286 and magnificent_finderc30d,


      Thank you for reaching out, and sorry to hear that you are experiencing an issue.

      As you described, the feature worked before, and the issue started recently. To help us investigate this behaviour further, please provide the following information:

      • A short video demonstrating the steps you are taking.

      • The complete version number of Acrobat you are using.

      • The operating system on your machine.

      • Please let us know if the issue occurs with a specific PDF or with all files.

      Once we have this information, we can further assess the problem.

      We look forward to your response.


      Thanks,

      Meenakshi

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