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rachelc48910975
Participant
February 7, 2020
Answered

Receiving error when Printing to Adobe PDF

  • February 7, 2020
  • 14 replies
  • 56339 views

Receiving the following message when printing to PDF, just started yesterday. I did have a Windows update this week.. any help appreicated. 

 

%%[ ProductName: Distiller ]%%
%%[ Error: typecheck; OffendingCommand: setlinecap ]%%

Stack:
-save-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

    Correct answer swapnilsrivastava

    Hi There,

     

    This is regarding your following feedback for Adobe Acrobat:

     

    “Print job getting flushed while printing from Adobe PDF printer on Google chrome version (80.0.3987.87)

    With our latest release on 12th May. 2020, the issue reported by you has been addressed.

     

    If your product has not already been updated, to get the latest product update, click on the menu Help --> Check for updates in the product.

    For more information about the release, please refer to the Release Notes and the New Feature Summary web links.

     

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

     

    Regards,

    Swapnil Srivastava

    Sr. Software Engineer, Adobe Noida

    14 replies

    D
    Dave294209058ss4
    Participant
    October 13, 2025

    Wow, I can't believe this has been an issue for so long. I've never experienced this before but I have an older file that I tried to save certain pages of as a separate PDF and it just wouldn't work using Acrobat. I tried changing the settings as described in this thread but no luck. I finally got it to work by simply loading the original pdf in MS Edge and printing from there. How silly is that? Wtf?!

    J
    Jasmin Marin
    Participant
    January 24, 2025

    When is Adobe going to resolve this issue? Are any of the Adobe developers reviewing this forum??? This is so annoying. I pay for a subscription that I can't even use! This is ridiculous. It's been months. I've uninstalled and reinstalled Adobe, run a repair, and still the print distiller produces a Text Log error when using the Print function to convert a document to pdf from Word, etc.

     

    RIDICULOUS!!!!!

     

    FIX THIS!

      E
      Elke Oberg
      Participating Frequently
      October 19, 2023

      I am having this issue with Firefox.

        J
        julesGqp
        Participating Frequently
        January 20, 2023

        I'm getting the message below in acrobat pro constantly. Adobe have said there is a bug - its coming up to about 8 months of waiting for this bug to be fixed. I have tried all of the things listed here - as well as Adobe agents remoting in.

        Any further thoughts or knowledge of bug-fix timescales?

         

        Thanks in advance, Julie

        %%[ Error: invalidfont; OffendingCommand: findfont ]%%

        Stack:
        /Font
        /Courier
        /courier


        %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
        %%[ Warning: PostScript error. No PDF file produced. ] %%

          M
          marianac59378517
          Participant
          August 12, 2022

          Does someone really knows what to do? i had tried everything, and none of it works. 

          M
          M Victor
          Participant
          December 9, 2022

          Same issue. And I am not using Chrome. I am simply trying to Print to PDF by changing the size of the orignal page. I have never had any issues converting files. Now this issue happens. 

           

          %%[ ProductName: Distiller ]%%
          %%[Page: 1]%%
          %%[ Error: typecheck; OffendingCommand: not ]%%

          Stack:
          /ps
          /ps
          -dict-


          %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
          %%[ Warning: PostScript error. No PDF file produced. ] %%

          E
          Esther2190425298pa
          Participant
          November 23, 2021

          I am having issues with working with adobe. It's not leeting me to login. Besides, I can get assess to the software. Please help. Thanks

          E
          Ethan22013493azhk
          Participant
          November 30, 2021

          Under Printer Preferences uncheck the box that syays "Rely on System fonts"

            L
            Lanine24525631l73c
            Participant
            May 19, 2022

            This worked

              R
              RK_EditionPeters
              Participating Frequently
              September 20, 2021

              Hi,
              I have the same error since the end of last week...

               

              %%[ ProductName: Distiller ]%%
              %%[ Error: syntaxerror; OffendingCommand: --nostringval-- ]%%

              Stack:
              /CB
              -dict-
              /Pscript_WinNT_Compat
              -dict-


              %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
              %%[ Warning: PostScript error. No PDF file produced. ] %%

              I'm simply trying to print a PDF in A3 into one in A2. The error appears regardless of which PDF I use.

              There are no pending updates and I didn't change any settings, so I have no clue where the problem comes from.

                R
                RK_EditionPeters
                Participating Frequently
                September 20, 2021

                Problem solved... I tried 'repair installation' and deleted the history of the files last used and suddenly it works again.

                R
                RK_EditionPeters
                Participating Frequently
                September 20, 2021

                ... and again the problem appears. It's so annoying being forced to work with Windows.

                swapnilsrivastava
                Community Manager
                swapnilsrivastavaCommunity ManagerCorrect answer
                Community Manager
                May 22, 2020

                Hi There,

                 

                This is regarding your following feedback for Adobe Acrobat:

                 

                “Print job getting flushed while printing from Adobe PDF printer on Google chrome version (80.0.3987.87)

                With our latest release on 12th May. 2020, the issue reported by you has been addressed.

                 

                If your product has not already been updated, to get the latest product update, click on the menu Help --> Check for updates in the product.

                For more information about the release, please refer to the Release Notes and the New Feature Summary web links.

                 

                Hope this helps in addressing the reported issue. We look forward to the continued feedback.

                 

                Regards,

                Swapnil Srivastava

                Sr. Software Engineer, Adobe Noida

                T
                TKM2
                Participant
                April 28, 2020

                I am having the same error printing out notes slides for PowerPoint.  Has worked fine up until yesterday when I started seeing the same error message you posted.  I desperately need this functionality as we move our lectures to an online format.

                L
                littlewebwagon
                Participant
                February 12, 2020

                SOLVED: Version 80.0.3987.100 (Official Build) Chrome browser update has fixed the problem.

                catherinew92791268
                catherinew92791268
                Participant
                February 12, 2020

                This also worked for us 

                 

                1. On your computer, open Chrome.
                2. At the top right, click More. Settings.
                3. At the bottom, click Advanced.
                4. Under "Privacy and security," click Site settings.
                5. Near the bottom, click PDF documents.
                6. Turn off Download PDF files instead of automatically opening them in Chrome.
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