Recent Files Not Showing in Windows Explorer

Question

Issue Report: Adobe – Recent Files Not Showing in Windows Explorer

Reported Issue: Recent files saved on network drives are not appearing in Windows Explorer.

Affected Application: Adobe (exact product unspecified – e.g., Acrobat, Photoshop, etc.)

Environment: Files are saved on network drives.

Observation: Issue started after a recent Adobe update.

Impact: Users are unable to quickly access or verify recently saved files from Adobe applications via File Explorer.

Meenakshi_Negi · Answer

Hi Lisa_Butash2736,

Thank you for reaching out, and sorry about the trouble caused.

The latest Acrobat update addressed a similar issue. To ensure that you are using the latest version, go to Menu > Help > Check for updates in Acrobat.

Could you please confirm the current version in use? You may check the version number using the steps suggested in the following help document: https://adobe.ly/4gybUNF.

Please also confirm if the issue occurs only with the files saved on the network drive. It would be helpful if you could share the screen recording showing the same.

Let us know if you need any help.

Thanks,

Meenakshi

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