Reclamación

Question

Hola comunidad
Me gustaria saber como puedo reclamar una suscripción que me están combinando hace ya dos meses. La cancele porque no el uso y me cobraron una tarifa de cancelación que veo injusta.
¿Cómo puedo hacer una reclamación para solicitar reembolso?

JR Boulay · Answer

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through Twiter: @AdobeCare - https://twitter.com/AdobeCare
If the chat window fails to open, then use a different device.
Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain.

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