Hi, @John PDX. This is very interesting. The original document has screwed-up content* separate from what one can see. Amusingly, the ONLY thing I've found that is "copyable" are the red words "State Farm®" on the first page. The only thing I can think of is that this is intentional. Why? Maybe they do not want you to copy and paste. Why? I do not have a clue. It is tedious, albeit not difficult, to bypass this restriction: You can take a screenshot of each page and run that through Acrobat. You can print the document and scan each printed page.
However, the easiest way to navigate around this, since you are on a Mac, is to Open this document up in Apple's Preview application. Then, go to Print, and with the Print window open, on the bottom left corner, you'll see "PDF." Now, select Save as PDF. (I'd give it a "2" after the original name so you do not overwrite that.) Now, open this copy and process the new document with OCR, and you should be (mostly) good to go. (I say "mostly" because in my testing, on the first page, the kerning of "Farm" is not good, and I get "F arm." YMMV.)
But why this is copy-protected is beyond my pay grade. I suppose you can ask your agent, but that's up to you. If you do get an answer, I'd appreciate it if you could DM me with their answer.
Good luck!
*Screwed-up content: content that is intentionally rendered, not copyable.