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Participant
Mar 2, 2025 2:43 AM UTC
Question

Recovering chat with AI assistant

Please how can I recover my chat with AI assistant on adobe acrobat reader. I was studying and the app closed and reopened on its own and I can't find the chats anymore. In this case, is there a way to recover the chat history? Thank you for your help

4 replies

Participating Frequently
Mar 7, 2025 7:24 AM UTC

Hi @anthonette_01 

 

Can you please also look into the chats tab Home View of Acrobat and let me know if you find anything.

 

Thanks,

Shakti K

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Participant
Mar 7, 2025 11:12 AM UTC

No, I didn't. Thanks for your response though.

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justlearn
Community Expert
Community Expert
Mar 4, 2025 1:54 AM UTC

@anthonette_01  it does sound you did tried opening the files, and noticed the chat is gone. if the application closed unexpectedly and the history is not there when re-opening the document, it is possible that the history is lost. For more information, with access and managing chat history

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m
Participant
Mar 7, 2025 11:07 AM UTC

Thanks! I consider it lost now because I have searched and tried but couldn't recover it. I've learned to back up my important chats by copying them to my device notepad

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