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L
Lilyben74
Participant
May 10, 2021
Answered

Récupérer mon mot de passe de certification signature pdf

  • May 10, 2021
  • 2 replies
  • 14342 views

Bonjour, 

Je souhaiterais signer des documents PDF et je nous trouve plus mon mot de passe dans l'assistant importation du certificat. Je vous remercie de m'aider. 

This topic has been closed for replies.
Correct answer Amal.

Hi Lili

 

Hope you are doing well and sorry for the trouble. From the description above it looks like you want to get the password for the digital signature.

 

Have you forgot the password for your digital signature? If yes, there isn't much we can do to retrieve the password, please delete the digital signature and load in a new one.
Note: You can delete only self-signed digital IDs that you created in Acrobat. A digital ID obtained from another provider cannot be deleted.

 

Let us know if you need more help or referring to something else.

 

Regards

Amal

2 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
May 11, 2021

Si vous ne retrouvez pas votre mot de passe c'est perdu pour toujours, auquel cas il vous faudra recréer un autre certificat (et noter soigneusement le mot de passe qui va avec).

Acrobate du PDF, InDesigner et Photoshopographe
L
Lilyben74Author
Participant
May 11, 2021
Bonjour,

Je vous remercie pour votre réponse.
    Amal.
    Amal.Correct answer
    Legend
    May 11, 2021

    Hi Lili

     

    Hope you are doing well and sorry for the trouble. From the description above it looks like you want to get the password for the digital signature.

     

    Have you forgot the password for your digital signature? If yes, there isn't much we can do to retrieve the password, please delete the digital signature and load in a new one.
    Note: You can delete only self-signed digital IDs that you created in Acrobat. A digital ID obtained from another provider cannot be deleted.

     

    Let us know if you need more help or referring to something else.

     

    Regards

    Amal

    L
    Lilyben74Author
    Participant
    May 11, 2021
    Bonjour,

    Je vous remercie de m'avoir répondu.
    Les données pour la signature électronique sont certifiées par Microsoft
    depuis mon ordinateur.
    Cette certification me permettait de signer des documents officiels et
    aujourd'hui, je n'ai plus le mot de passe. Je souhaite savoir comment
    récupérer ses données et si cela n'est pas possible, comment créer un autre
    passe signature via Microsoft.

    Merci de votre aide.

    Leila.
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