Skip to main content
Nicholas_V
Nicholas_V
Participant
May 24, 2023
Question

Redaction(s) is copying to multiple other pages.

  • May 24, 2023
  • 4 replies
  • 2051 views

We have users on our network with issues regarding Acrobat Pro. Whenever they try and redact on a PDF document, the first two pages will usually be clean or correctly redacted, but once the users redact on more than two, they see multiple redactions from other pages or earlier pages. It has been a know issue that we have not been able to resolve yet.

 

-Users are on a active subscription

-Not sure if the program being 32-bit matters

-No other known issues within the document editor known

-All users who redact have this problem, not just one user.   

4 replies

N
Neicey-2
Participant
November 20, 2025

I found that breaking the pages apart, applying the redactions to each page individually, then reassembling the pages worked.  It's a pain and increases the work twofold.  Hope Adobe figures out what the issue is soon!

FlashLaw
FlashLaw
Participant
December 13, 2023

I'm having the same issue mainly with bank statements downloaded from the Bank.
Even if I print them to another PDF file, whenever I redact on one page it redacts on every page.

    B
    Bryan23700657qx05
    Participant
    August 8, 2023

    Same issue here. Hoping a solution is near, it looks like this issue has been a thing for a couple of years with Adobe.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    May 25, 2023

    This is usually the result of an incorrect file structure. You can try re-creating the file by exporting the pages to (high resolution) images, then combining them to a new PDF and running Text Recognition on them, then redacting them.

    The result might not be 100% identical to the original, but it will probably not have this issue you're describing.

    Nicholas_V
    Nicholas_VAuthor
    Participant
    June 19, 2023

    So I should mention that we were able to redact successfully with a different application, Kofax, and pages came back fine. It seems to be an issue with Adobe and how it is interating with the PDF document we give it. 

     

    -We have tried reinstalling 

    -Using Microsoft print to PDF

    -Trying to use OCR Scanned and use the text option, 600dpi.

    -Deleted registry keys for adobe AR and repairing the program.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices