Reembolso de producto en prueba.

Hola, me pasó exactamente lo mismo, y es un problema aun mayor comunicarse con servcio al cliente y que alguien responda. me hicieron cargo a la tarjeta por $56.300 pesos colombianos y lo peor aun, sin haber disfrutado de nada de eso porque la cancele antes del debito. sera que pueden atender mi solicitud de reembolso? o alguien contestarme a mi email?

Hi Rodrigo,

Thank you for reaching out.

We have checked your account and see that you are using the Acrobat Premium free trial on your Android device. There is no amount debited from you as the service is a free trial. The amount will be deducted if you continue with the service after the trial ends.

Please refer to the information provided on the following help document: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancellation-fee-and-refunds.

Hope the information helps.

Thanks,

Meenakshi