Refund

Question

Please I need help. I would like a refund for a monthly or yearly subscription. Unfortunately, the trial period ended yesterday and today my card was charged and I would like to get a refund. I forgot to cancel and I won't be using the service. This is an Adobe Standard service. It was for my son, but he doesn't want it. Thank you so much for the advice.

JR Boulay · Answer

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through TwiXter: @AdobeCare - https://twitter.com/AdobeCare
There is no email support, so beware of scammers.
If the chat window fails to open, then use a different device. If you would like to talk with someone, then click on the option for More Contact Options to be given the appropriate phone number for your country.

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