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Jude383770165zan
Participant
July 9, 2024
Answered

REFUND

  • July 9, 2024
  • 1 reply
  • 453 views

I cancelled my Plan back in June 30, 2024 since I am no longer using the product and I don't have a plan to use it again. So I applied for a refund that time, but now it's not reflecting in the payment method that I used. Can someone help me find a way to check if my refund is successful or when I am going to receive it?

    Correct answer try67

    You should contact Adobe directly for help with this issue using one of these channels:

    Chat support: helpx.adobe.com/contact.html
    (make sure pop-ups are not blocked; type "Agent" to chat with a real person or via phone, during working hours)

    Twitter: https://twitter.com/AdobeCare

    There's no email support.

    Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    July 9, 2024

    You should contact Adobe directly for help with this issue using one of these channels:

    Chat support: helpx.adobe.com/contact.html
    (make sure pop-ups are not blocked; type "Agent" to chat with a real person or via phone, during working hours)

    Twitter: https://twitter.com/AdobeCare

    There's no email support.

    Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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