Refund after free trial

4 replies
197 views
Translate

It been 2 week since i applied for the free trial and i canceled the trial on the same day since the product isnt fit my need. The problem is that i havent received any refund on my end even though the website said that it only takes 7 days for the refund. What should i do now? Is there anyway to get the refund back? Its 25$ but i am a college student so i really need it. Thank you.

Dave Creamer of IDEAS

Community Expert

The first screen capture clearly states you will be charged _after_ the free trial ends. Are you sure you were even charged? Look are your credit card statement.

Translate

David Creamer: Community Expert (ACI and ACE 1995-2023)

Jeffrey_A_Wright

Legend

Anh, thanks for posting about your recent subscription commitment to Adobe to this public discussion forum. I can confirm that you successfully canceled both subscriptions. If you have not yet received a refund, click on https://adobe.ly/3WQMX6M to speak with a member of our team. Please use a different device to contact us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

Translate

A

anh_0664Author

Participant

Can you please be so kind to tell me how exactly do i connect with the support from your team? I pressed on the link but the best i can find is to talk with the virtual assistant and to be honest, it isnt that helpful. Thanks

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.