Refund for continuously subscription charges

Question

Dear Sir,

I have canceled my Adobe Acro pro since Feb 2021.But now is still deducted from my bank account even thought I have canceled my debit card.

Please advice how can I get the refund and stopped for being charged.

Anyone can advice.

Appreaciate and thank you.

Regards,

Janice Peh

try67 · Answer

You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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