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January 21, 2026
Question

Registration to AATL

  • January 21, 2026
  • 1 reply
  • 60 views

Dear Community Members,

 

I represent a government entity operating a National Root Certification Authority. Our CA has successfully completed WebTrust audits for the past three consecutive years, and we intend to enroll in Adobe’s Approved Trust List (AATL) program.

Despite multiple inquiries sent to aatl-info@adobe.com over the past six months, we have not received a response. I would appreciate guidance on the AATL enrollment process and confirmation of the appropriate contact point for this matter.

If an alternative communication channel is available, kindly advise. Thank you for your assistance.

 

Regards,
Muhammad

1 reply

Meenakshi_Negi
Legend
January 21, 2026

Hi MuhammadBQ,

 

Thank you for reaching out.

 

The team is currently experiencing a backlog of requests. That might be causing a delay. Please share the email address you use to send inquiries to the team in a private message. You may send a private message using the envelope icon in the top-right corner of this community page.

We will share the information with the team.

 

Thanks,

Meenakshi

January 23, 2026

Hi Meenakshi,

I have a similar problem, and need to submit a new root CA for AATL trust immediately.  I need to ensure trust with AATL is in place for this new root CA by March 1, 2026.  It is critical to our business.  I would love to be able to send you a direct mail with details.  Is that a conversation you can initiate within this platform?

Sincerely,

Lucy Buecking