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Participant
September 20, 2022
Answered

Reinstallation of Acrobat Pro DC fails MAC

  • September 20, 2022
  • 1 reply
  • 720 views

On the suggestion of an Adobe tech on this site, I uninstalled Acrobat DC to see if the signature function would work upon reinstallation, and now I cannot reinstall it.

 

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW006 ...

-------------------------------------- Summary --------------------------------------
 - 0 fatal error(s), 2 error(s) 

----------- Payload: Adobe Acrobat DC 22.2.20191.0 Acrobat DC/Acrobat DC Installer.pkg_22.002.20191 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW003: Third party payload installer /tmp/C97050BF-734C-4F4D-9EBE-1CF2DA476274/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1s  

 

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Correct answer BarlaeDC

HI,

 

Did you restart before you tried the installation?

1 reply

BarlaeDC
Community Expert
BarlaeDCCommunity ExpertCorrect answer
Community Expert
September 22, 2022

HI,

 

Did you restart before you tried the installation?

Kash5000Author
Participant
September 22, 2022

Thanks! It worked. When in doubt, restart, I suppose. Cheers!

Kash5000Author
Participant
September 22, 2022

However, the screen still goes dark when I try to sign a document....