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Participant
Jul 25, 2023 7:23 PM UTC
Question

Removing Editable Form Fields from E-Signature

I created form fields to fill out the information on the form. I filled out the information and just need to send it for signature.

 

Once I go to send it for e-signature, it automatically creates new form fields to be filled.  It created new boxes over my filled-in information that I cannot delete or edit.

 

How can I stop E-sign from automatically creating a box over my content?

10 replies

vossinc
Known Participant
Jun 30, 2025 3:11 PM UTC

A year later and this "beta" version is now the official version and doesnt work properly. Same issue persists where it adds random text boxes that are not removable in the E-Sign/Request Signature mode. 

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Thom Parker
Community Expert
Community Expert
Jun 30, 2025 9:55 PM UTC

Strange isn't it. That the backlash against the new UX is universal amoung those that actually use it, and not only haven't the obvious errors been fixed, but there has been no move to make any real changes.  There is something going on here with Acrobat development.  I'm quite anxious to see where this goes.  

 

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Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
JR Boulay
Community Expert
Community Expert
Feb 5, 2024 6:19 PM UTC

As Thom said you must revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/td-p/14052807
Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

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Acrobate du PDF, InDesigner et Photoshopographe
Participant
Feb 5, 2024 5:39 PM UTC

I'm having this isxue when using a PDF without form boxes, except it doesn't allow me to remove the random e-signature fields it creates.  I just want it to not add them at all and let me put them in myself.  Before this awful update, is was much simpler, now every single preference and/or setting id buried and unfindable.

 

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Thom Parker
Community Expert
Community Expert
Feb 5, 2024 6:04 PM UTC

Switch back to the old UI.

 

 

 

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Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
JR Boulay
Community Expert
Community Expert
Feb 5, 2024 6:21 PM UTC

A hamburger menu is always better with:

😉

 

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Acrobate du PDF, InDesigner et Photoshopographe
mariahweyne
Inspiring
Jul 26, 2023 3:45 PM UTC

Check your preferences.  EDIT - Preferences - Forms

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Participant
Jul 26, 2023 6:25 PM UTC

Thanks mariahweyne. I've checked in Preferences - Forms and played with all the settings.

Nothing appears to stop E-Signature from automatically creating new fields and overlaying my content.

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mariahweyne
Inspiring
Jul 26, 2023 7:51 PM UTC

Question - are you using Acrobat or Acrobat Sign to request signature?

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