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Bodyguard446
Participant
April 25, 2025
Question

Reopen last closed tabs

  • April 25, 2025
  • 2 replies
  • 396 views

Hi ,

 

i usually open multiple pdf files in acrobat , when it happens to restart the laptop , i loose all those file and adobe doen't reopen them on relaunch .

i have the option ticked in Preferences/General 

 

Any ideas ? 

 

 

Thanks 

 

Regards 

2 replies

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
May 2, 2025

Hi @Bodyguard446,

 

Thanks for your patience.

 

We need some more details from your end for further investigation.

 

When you mention restarting the laptop, is it a force restart with Acrobat still open? 

The files would relaunch only if they are still open on Acrobat, and the application is quit. If you have manually closed the file and then quit Acrobat, the files will not launch.

 

Would you mind sharing a screen recording of the event you are referring to for better understanding?

Look forward to hearing from you.


Regards,
Souvik.

B
Bodyguard446Author
Participant
May 2, 2025
Hi

Thanks for getting back
Usually when it suddenly rzstarts while adobe is open with multiple tabs.
When i relaunch it, it doesnt open closed tabs

Envoyé à partir de Outlook pour Android<>
Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
May 10, 2025

Hi @Bodyguard446,

 

Thanks for the response. 

 

Now it makes sense. If the system is hard-restarted, it means the applications are not quit but registered as a crash by the system. 

Since it does not count as a quit of application by the system, Acrobat fails to launch the previously opened files.

 

To test, can you open the files and close the application without restarting your system, and let us know if it works?

 

Look forward to hearing from you.


Regards,
Souvik.

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
April 25, 2025

Hi @Bodyguard446,

 

Hope you are doing well. Sorry for your experience with Acrobat.

 

I am able to reproduce this issue on my end. Please allow me some time to get this investigated with the development team and get back to you.

 

Your kind understanding and patience is highly appreciated.


Regards,
Souvik.

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