Request E-Signature Missing - Adobe Acrobat Pro

Good afternoon,

I have a Creative Cloud Suite subscription via the company that I work for and will need to have a feature known as Request E-Signature which is available via the Adobe Fill and Sign section within Adobe Acrobat Pro. Although I have the full suite and have downloaded the Creative Cloud installer and the Adobe Acrobat Pro software, I still do not have this feature.

I'm running Windows 10 21h2 and am using the most current version of Adobe Acroabt Pro. 

Here is the system report below:

Account Detail:
User Rights: Admin
User Account Control: Limited
Process Integrity: Low
Profile Type: None
Acrobat Detail:
Sandboxing: On
Protected View: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Office Version: Office 2016 64-bit
Outlook Version: Outlook 2016 64-bit
Available Physical Memory: 7224704 KB
Available Virtual Memory: 135286921232 KB
BIOS Version: HPQOEM - 0
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 11.00.19041.1 (WinBuild.160101.0800)
Creation Date: 2022/10/17
Creation Time: 12:52:43 PM
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (WinBuild.160101.0800)
Creation Date: 2023/01/11
Creation Time: 12:11:31 PM
Display Detail:
Screen Width: 1920
Screen Height: 1080
Number of Monitors: 1
Number of Mouse Buttons: 5
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: Intel(R) Iris(R) Xe Graphics
Version: 31.0.101.3358
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Version: 22.3.20310.0
Creation Date: 2022/12/23
Creation Time: 8:44:04 PM
Locale: English (United States)
Monitor:
Name: Intel(R) Iris(R) Xe Graphics
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 10
OS Version: 10.0.19044
Page File Space: 18940168 KB
Processor: Intel64 Family 6 Model 140 Stepping 1 GenuineIntel ~2803 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
Using JAWS: No
Using ZoomText: No
Using Windows-Eyes: No
Using NVDA: No
System Name: REM-PPM-96693L
Temporary Directory: C:\Users\jc107981\AppData\Local\Temp\acrobat_sbx\
Time Zone: Central Standard Time
Total Physical Memory: 16449800 KB
Total Virtual Memory: 137438953344 KB
Windows Detail:
Tablet PC: Yes
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\WINDOWS
Installed plug-ins:
C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Accessibility.api
Version: 22.3.20310.0
Creation Date: 2022/12/23
Creation Time: 8:44:08 PM
C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Annots.api
Version: 22.3.20310.0
Creation Date: 2022/12/23
Creation Time: 8:44:08 PM
C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\IA32.api
Version: 22.3.20310.0
Creation Date: 2022/12/23
Creation Time: 8:44:08 PM
C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Updater.api
Version: 22.3.20310.0
Creation Date: 2022/12/23
Creation Time: 8:44:08 PM

Can anyone from this forum who has knowledge of this take a look at this? I removed the username from the system report for security reasons.

-Julie